Infection Prevention and Control

A key to patient safety is Infection Prevention & Control. It's everyone’s responsibility, all of the time. ggg

The Health and Social Care Act 2008, the Code of Practice on the Prevention and Control of Infections and Related Guidance (DH, 2010), sets out the clear responsibilities for all organisations in relation to the prevention and control of healthcare-associated infections (HCAIs).

All our policies reflect national guidance and are reviewed every two years.

Infection prevention is an integral part of patient-centred care, and preventing healthcare-associated infections is a high priority for all our staff.

All staff are trained to work in a safe, clean and professional manner. We place great importance in reducing the risk of infection for patients, visitors and our staff and aim, through our services, to support care in the community given by both carers and family members.

We provide infection prevention in primary care settings where NHS healthcare is provided or commissioned, for example in phlebotomy clinics held in GP surgeries.

As a patient or member of the public, it’s important to make sure you’re aware of information that is available to you and how this can help you to prevention infection and report to us, if you have any concerns.


How you can help us prevent infections

    •           Have your say: if you notice that areas in our clinics are dirty, please tell a member of staff or report on our webpage

What the team does

Our Infection Prevention and Control Clinical Lead supports surveillance of healthcare-associated infections, teaching, monitoring standards and auditing.

The Clinical Lead Nurse does monthly audits of hand hygiene, clinical-practice audits and cleanliness audits alongside their everyday work.

We provide support and advice though:

    •            Infection prevention and control audits
    •           Policies
    •          Managing outbreaks of infection
    •          Monitoring and surveillance
    •          Education and teaching in clinical practice
    •          Specialist advice and knowledge
    •          Study days

Members of the team

Rebecca Gowers: Clinical Lead Nurse for Infection Prevention and Control

Joanne Sunderland: Operations Manager

How we measure our performance

The Infection Prevention Team audits and evaluates clinical practice by undertaking regular clinical audits with feedback reports, actions, progress and compliance monitoring.

The audits review patient care to ensure best practices are taking place. When necessary, actions are identified to improve practice and these actions are monitored and reported to the Board of Directors.

By using your feedback from our patient surveys and the Friends & Family Test, we can assess the impact of infection prevention. 

How we report our performance

The Board monitors infection prevention through the bi-monthly Quality and Safety Board Report. The quality measurement is reported in the Board Report under clinical outcomes and reported in the Annual Quality Account Report published on the website.

The Annual Infection Prevention Report reviews the annual programme and reports on all safety and quality outcomes for infection prevention and control. Click on the document below to read the latest report.

Patient Surveys and Monitoring

We undertake a variety of surveys and monitoring of our patients, including hand hygiene surveys and encouraging patient feedback via our website.

    •           Click here to take our Friends & Family Test.
    •           Click here to visit our website feedback page.

Patient Experience: hand hygiene surveys

Patients are asked to complete short survey after having bloods taken, as part of the survey they are asked the following regarding hand hygiene.

They are asked the following 2 questions:

12.Who took your blood test for you today?

¨  Nurse                               ¨  Doctor

13.Did the Nurse/Doctor wear protective gloves?

¨  Yes                                   ¨  No

Tell us what you think

We want to hear about what you liked about our services and where you think we can improve.

Contact GP Primary Choice with suggestions or concerns:

    •           Call: 0843 2169951
    •           Email: click here to use our feedback page
    •           Write to: GP Primary Choice, 21 Nunns Road, Colchester, Essex CO1 1EJ

 Useful Links

    •            NHS Choices: Information from the NHS on conditions, treatments, local services and healthy living can be accessed via the NHS Choices website at:

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